Privacy Policy

iQuantum Laser Equipment, S.L. informs users of the IPLQuantum Technical Support website about its policy regarding the processing and protection of personal data collected through website navigation and contact forms.

1. Data Controller

iQuantum Laser Equipment, S.L.
Tax ID: B75586453
Service Area: Spain & International Support
Email: info@iquantum.es
Phone: +34 633 198 528

2. Purpose of Data Processing

Personal data provided by users may be used exclusively for:

• Managing technical support requests.
• Responding to commercial or technical inquiries.
• Managing repairs and specialized technical support.
• Maintaining communications related to requested services.
• Handling communications sent through forms, email, WhatsApp or SMS.
• Improving website security and user experience.

3. Data Collected

• Name and company information.
• Email address.
• Phone number.
• Equipment brand and model.
• Technical description of faults or incidents.
• Images or files voluntarily provided by the user.

Users guarantee that the provided information is accurate and up to date.

4. Legal Basis

The legal basis for data processing is the consent provided voluntarily by the user when submitting forms or technical communications.

5. Data Retention

Data will only be retained for the time necessary to process the request and comply with applicable legal obligations.

6. Data Sharing

Personal data will not be shared with third parties unless legally required or strictly necessary to provide the requested technical service.

7. User Rights

Users may exercise their rights of access, rectification, deletion, objection, restriction of processing, and data portability at any time by contacting:

info@iquantum.es

Users also have the right to file a complaint with the Spanish Data Protection Agency (AEPD):

https://www.aepd.es

8. Data Security

iQuantum Laser Equipment, S.L. applies appropriate technical and organizational measures to guarantee the confidentiality, integrity, and security of personal data.

9. Cookies

This website may use technical cookies necessary for website functionality.

10. Updates

This Privacy Policy may be updated without prior notice to adapt to legal or technical changes.

Last updated: 14/05/2026